TiZNO Explained

MISCONCEPTION · ISSUE NO. 03

TiZNO does not store your client data

For a bank, the fear that a vendor will quietly accumulate client files is enough to stop a procurement before technical detail. TiZNO is architected so that ad-hoc client documents are parsed in memory for single-session use and are not written into a long-term content index for reuse across tenants.

Structured data, balances, KYC status, risk ratings, remains in your systems. TiZNO reads via read-only, audited APIs and does not copy those fields into its own database as a system of record. No client PII is placed into the policy vector index; that index is for your internal policy and procedural corpus, not for customer files you drop in for one-off review.

In GDPR terms, TiZNO is positioned to act as a data processor under your instruction, not as an independent controller aggregating depositor data for its own purposes. Your DPA and sub-processor posture still apply; the architecture is meant to align with supervisory expectations on minimization and purpose limitation.

That posture matters in diligence questionnaires: you can truthfully describe a processing model where the bank remains the system of record, TiZNO does not maintain a parallel client warehouse, and evidence of processing lives in your audit exports rather than in a vendor’s opaque datastore. Procurement still reviews subprocessors and regions; the point is that the risk profile is not “another cloud CRM holding copies of our books.”

For clarity: policy documents you deliberately upload for retrieval are your controlled corpus, distinct from transient client uploads handled session-only. The product separates those paths so indexing and retention policies can differ by design.

Workflow example

A relationship manager uploads a tax residency certificate for a single review session. TiZNO extracts what is needed to complete the case narrative, cites internal policy on documentation standards, and discards ephemeral content after the session, while the authoritative record stays in your core systems.